The Accountability Crisis ...

Looking for a “Silver Bullet” to help you solve poor performance issues and lagging business results? I may have exactly what you are looking for. For the last 22 years I have had the opportunity to work as a Business Consultant for hundreds of organizations. During that time I have seen dozens of “themes of the month” come and go. To me much of what I have seen is like rearranging the deck chairs on the Titanic. I personally believe that the majority of the self-imposed pain that comes from business's “doing it to themselves” can be immediately eliminated if the managers would stop shielding their people from accountability and start holding their people accountable.

Time and time again I have managers tell me that they rate the performance of their people in the 40 to 60% range and the people themselves tell me that they can double or triple the success of their operations. If there ever was a silver bullet that would help Leaders achieve improved results of this magnitude it is exactly what we are talking about here...Accountability.

As I work with clients I look to achieve two key goals. The first is to arm the managers with the skills and strategies that they require to deliver Accountability in a positive way. For the most part people don't know what Accountability is nor do they know “how” to do it. I show people a proven process of “how” to hold others accountable in a positive way. The second key goal that I focus on is to help the client inject Accountability at the heart of their Corporate Culture. Without a doubt, if you want to improve results you need to change the culture. Trying to achieve different results without changing the culture is akin to the definition of insanity. Doing the same thing and expecting to get different results. And there is no more powerful culture in business than a Culture of Accountability. I show Leaders how to transition from a self-limiting culture often characterized by confusion, complacency and compliance to a Culture of Accountability based on clarity, engagement and commitment.

Why do managers shield their people from Accountability? For the most part many managers simply don't know “how” to hold others accountable. They may have the best intentions but without knowing “how” to do it their intentions are wasted. And at what price?

What is the cost of an absence of accountability in the workplace? It can be measured in terms of loss revenue, excess costs, missed deadlines, failed projects, and wasted careers.

So many workplace issues, from employee job performance and engagement, to driving business results, customer loyalty, and profitability could be easily resolved if managers engaged in holding others accountable.  Just think of the stress and frustration that would be removed from the workplace if people knew how to hold others accountable in a positive way. For so many accountability seems to be a bad word that leads to low worker morale. There is nothing further from the truth but you have to know “how” to do it in a positive way for accountability to be effective in a sustainable manner.

Our Accountability expertise and experience in helping clients address the critical issue of Accountability is available to you in multiple ways including workshops, keynotes, coaching and consulting. I would welcome the opportunity to speak with you to discuss how we could best deliver the Accountability skill set that your people require to deliver improved results.

Simply put, accountable people and accountable organizations get things done. My experience has been that the process of creating an Accountability Revolution and accelerating a Culture of Accountability is not a magical process that defies explanation. It is the result of taking the steps that engage everyone to live the beliefs, create the experience and perform the actions that produce the results. Creating a Culture of Accountability can be the foundation for your success and will certainly speed you on your way to a destination abundant with the results you seek. If you are looking for measurable, significant and immediate results that produce extraordinary returns on investment let me invite you to start the journey today by contacting me directly at 604.684.7888 or email ross@srigroup.net.


...Ross Buchanan